FREQUENTLY ASKED QUESTIONS

 

1. HOW DO I CHECK AVAILABILITY?

Studio availability can be checked via the BOOK ONLINE page. Simply choose your hire type/duration and click the BOOK ONLINE button. You will be taken to a calendar. Select your preferred date. You will be shown times at which you could START your desired booking. If no times are showing, try a shorter length booking. If no times still show then the studio is booked out that day.

2. HOW DO I BOOK?

All bookings are accepted online only via this website. Please don't not call us to make a booking as you will be directed back to this website to make your booking. Simply visit the BOOK ONLINE page, choose your hire type/duration, click BOOK ONLINE and follow the prompts.

3. CAN I BOOK NOW AND PAY LATER?

No. All bookings are paid for in advance.

4. WHAT IF I WISH TO CANCEL MY BOOKING? CAN I GET A REFUND?

Please see our CANCELATION POLICY on our BOOK ONLINE page. Should you wish to cancel or reschedule any bookings please call or email us via the CONTACT page.

5. HOW DO I ACCESS THE STUDIO?

Once you have booked via this website you will receive a confirmation email which will provide access instructions. Please ensure you have this email handy on the day of your booking. If you did not receive a confirmation email or you have any access issues please CONTACT us.

6. THE HALLWAY DOOR OFF THE WAITING ROOM IS SHUT, HOW DO I GET IN?

Push it.

7. DOES THE STUDIO PROVIDE FLASH TRIGGERS OR FLASH PHOTOGRAPHY EQUIPMENT?

No. Our lighting is all switch on/switch off lighting only. All flash photography equipment is BYO. All available equipment is listed on our EQUIPMENT page.

8. IS THERE A SEPARATE CHANGE ROOM?

No. There is a bathroom/kitchen area which can be used to change or there are two white shelves which if covered with a sheet can form a partition behind which your model can change inside the studio itself.