FREQUENTLY ASKED QUESTIONS
1. HOW DO I CHECK AVAILABILITY?
Studio availability can be checked via the BOOK ONLINE page. Simply choose your hire type/duration and click the BOOK ONLINE button. You will be taken to a calendar. Select your preferred date. You will be shown times at which you could START your desired booking. If no times are showing, try a shorter length booking. If no times still show then the studio is booked out that day.
2. HOW DO I BOOK?
All bookings are accepted online only via this website. Please don't not call us to make a booking as you will be directed back to this website to make your booking. Simply visit the BOOK ONLINE page, choose your hire type/duration, click BOOK ONLINE and follow the prompts.
3. CAN I BOOK NOW AND PAY LATER?
No. All bookings are paid for in advance.
4. WHAT IF I WISH TO CANCEL MY BOOKING? CAN I GET A REFUND?
5. HOW DO I ACCESS THE STUDIO?
Once you have booked via this website you will receive a confirmation email which will provide access instructions. Please ensure you have this email handy on the day of your booking. If you did not receive a confirmation email or you have any access issues please CONTACT us.
6. THE HALLWAY DOOR OFF THE WAITING ROOM IS SHUT, HOW DO I GET IN?
7. DOES THE STUDIO PROVIDE FLASH TRIGGERS OR FLASH PHOTOGRAPHY EQUIPMENT?
No. Our lighting is all switch on/switch off lighting only. All flash photography equipment is BYO. All available equipment is listed on our EQUIPMENT page.
8. IS THERE A SEPARATE CHANGE ROOM?
No. There is a bathroom/kitchen area which can be used to change or there are two white shelves which if covered with a sheet can form a partition behind which your model can change inside the studio itself.